Privacy Policy

Who We Are

Vector Photography is the data controller responsible for the personal data described in this Privacy Policy.

Name: Vector Photography
Email: enquiries@vector-photography.com
Address: The Old Forge, Bowling Green Yard, Kirkgate, Knaresborough, United Kingdom, HG5 8FL

What Data We Collect

We collect the following personal data when you use our website to view our services and contact us:

Contact enquiry data: the information you submit through our contact form (such as your name, email address, and the content of your message).
Cookie consent preferences: your choices about cookies and similar technologies, recorded through our consent management system.
Device and technical data: information your device sends when you access the website, such as your IP address, browser type, and related technical information needed to load and protect the website.
Analytics data (only if you consent): information about how visitors use the website collected through analytics technologies, which may use cookies or similar identifiers and may involve pseudonymous identifiers and aggregated statistics.

We collect this data from the following sources:
Directly from you when you submit an enquiry through our contact form.
Automatically when you access the website (for example, device and technical data).
From cookies and similar technologies, where required, only after you have given your consent for non-essential cookies (such as analytics).

Providing contact enquiry data is optional, but if you choose not to provide it, we will not be able to respond to your enquiry. Device and technical data is necessary for the website to function and to help keep it secure. Cookie preferences are optional, and you can choose whether to accept non-essential cookies.

How We Use Your Data

We use your personal data for the following purposes and rely on the legal bases listed below:

Responding to and following up on your enquiries submitted via our contact form (legitimate interest).
Operating, maintaining, and securing our website, including detecting and preventing security threats and abuse (legitimate interest).
Recording and applying your cookie preferences so we can respect your choices (legitimate interest).
Measuring and understanding how visitors use our website through analytics technologies (consent).

Where we rely on consent (for example, analytics), you can withdraw your consent at any time by changing your cookie preferences.

Who We Share Your Data With

Based on our latest website scan, we use the following external service provider in connection with analytics (only if you consent):

Google Analytics (Google) to help us measure and understand how visitors use our website. This may involve the use of cookies or similar technologies and the processing of device and technical data and analytics data, which may include pseudonymous identifiers and aggregated statistics.

We use our own consent management system (Trustwards) to record and manage your cookie preferences. This data is processed internally and not shared with third parties.

International Data Transfers

Based on our latest website scan, if you consent to analytics, your personal data may be transferred outside the EU/EEA, including to the United States, because Google is a US-based provider.

Where such transfers occur, they are made using an appropriate transfer mechanism under applicable data protection law, such as the EU-U.S. Data Privacy Framework (where applicable) and/or the European Commission’s Standard Contractual Clauses, together with any supplementary measures as required.

Our consent management system (Trustwards) is based in Spain (EU), so consent data is not transferred internationally.

How Long We Keep Your Data

We currently retain contact enquiry data for as long as we may need it to respond to or follow up on your enquiry. You can ask us to delete your data at any time.
Cookie consent records: 10 years (to demonstrate compliance and address potential claims within legal limitation periods).
Security logs and technical records: 12 months.
Analytics data: until consent is withdrawn or according to the analytics tool retention settings.

Your Rights

If you are in the EU/EEA, the UK, or Switzerland, you have the following rights in relation to your personal data:

The right to access your personal data.
The right to correct inaccurate data.
The right to delete your data (the “right to be forgotten”).
The right to restrict processing.
The right to data portability.
The right to object to processing.
The right to withdraw consent at any time (where we rely on consent).
The right not to be subject to automated decision-making.

To exercise your rights, contact us at enquiries@vector-photography.com. We will respond within one month.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children’s Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Data Security

We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Breach Notification

We maintain procedures to detect, report, and investigate security incidents. If a personal data breach occurs that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and provide information about the nature of the breach, the likely consequences, and the measures taken or proposed to address it.

If you suspect a security issue, please contact us at enquiries@vector-photography.com.

How to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority in your jurisdiction. If you are in the United Kingdom, you can also complain to the UK supervisory authority responsible for data protection matters.

We encourage you to contact us first at enquiries@vector-photography.com so we can try to resolve your concerns promptly.

Updates to This Policy

We review and update this Privacy Policy periodically. The “Last updated” date at the top of this policy shows when it was most recently changed. If we make significant changes, we will provide a notice on our website or contact you by email where appropriate. Changes take effect from the date indicated at the top of this policy. Where processing is based on consent, we will request new consent when required.

Contact Us

Email: enquiries@vector-photography.com
Address: The Old Forge, Bowling Green Yard, Kirkgate, Knaresborough, United Kingdom, HG5 8FL
Data Controller: Vector Photography